Job Category
Work Schedule
Full-time
Employer
City of Glendale
Job Open until Filled
Job Closing Date
Email
Website
Essential functions of the job include, but are not limited to, the following:
Ensures Department services are provided with exceptional customer service and the highest level of ethical standards.
Receives and responds to citizen complaints and/or requests for service.
Researches applicable codes and policies, analyzes, interprets, and communicates City policies, procedures, regulations and ordinances to the public.
Helps mediate and resolve neighborhood disputes.
Represents the Community Development Department in public forums, including but not limited to, Business and Homeowners’ Association meetings and events.
Uses good interpersonal skills to obtain public cooperation and compliance.
Exercises good judgment and tact.
Conducts routine field inspections to determine violations of applicable City Codes, including but not limited to, public nuisance, building, housing, commercial, licensing, property maintenance and zoning codes.
Inspects vacant and improved properties for litter and/or substandard conditions, with particular attention given to alleys, parkways and adjacent areas.
Performs various abatement activities, including but not limited to, graffiti removal, weed abatement, and trash and debris removal.
Performs power washing, rough repair, miscellaneous maintenance work and clean-up activities using power equipment and/or hand and pneumatic tools.
Sweeps and cleans streets, alleys, sidewalks, vacant lots, and individual properties.
Works with and supervises Community Service workers/volunteers.
Issues appropriate violation notices and citations. Compiles evidence of violations.
Prepares reports and findings in response to investigations.
Keeps current on regulations related to code compliance, licensing and abatement issues.
Drives personal and City vehicles, including pick-up trucks, graffiti abatement vehicles or other vehicles in a safe manner.
Recommends appropriate action, including issuing warning notices, and administrative and infraction citations.
Responsible for determining whether properties are safe and and/or habitable.
Responsible for providing expert testimony on behalf of the City related to local, State and Federal regulations.
Responsible for preparing and presenting code compliance guidelines, standards, laws, and regulations to the public.
Assumes responsibility for ensuring the duties of the position are performed in a safe, efficient manner.
Performs other related duties as assigned or as the situation requires.
Minimum Requirements:
Knowledge, Skills & Abilities
Knowledge of:
Local, County, State and Federal codes, ordinances, laws and other applicable regulations related to property appearance and use, public safety, litter removal, licensing and abatement.
Skill in:
Assessing, prioritizing, and organizing multiple tasks, projects and demands to meet deadlines.
Dealing effectively with persons of various social, cultural, economic and educational backgrounds, using tact and discretion.
Effective communications, both on a one-on-one and in a group setting.
Making independent judgments and decisions based on standard policy and procedure.
Use of computer and/or tablet or mobile devices and applications such as spreadsheets, word processing, calendar, e-mail and various database software, including Microsoft Office.
Use of hand and power tools and equipment.
Ability to:
Provide exceptional customer service to those using the Community Development Department services.
Collect and analyze field data through interviews, observations and inspections.
Deal effectively with the public to obtain compliance with applicable codes and regulations.
Develop necessary skills from on-the-job training and meets the standards of performance for the classification by the end of the probationary period.
Establish and maintain smooth and effective working relationships and resolve interpersonal conflicts.
Follow oral and written instructions.
Foster a teamwork environment with other staff and the public.
Identify problems, review options and recommend solutions which result in effective and efficient problem resolution.
Lead, coach, instruct and motivate employees.
Lift and carry up to 50 pounds.
Load and unload heavy supplies and/or equipment from a truck or other elevated surfaces.
Maintain records.
Meet and effectively communicate with concerned individuals, neighborhood groups, organizations, and other governmental agencies.
Model and practice the highest standards of ethical conduct.
Organize work, set priorities and meet critical deadlines.
Perform physical labor as required.
Prepare accurate, reliable and error-free reports and field notes.
Present a courteous, professional public image.
Provide direction to subordinate staff and volunteers assisting in various programs.
Read, write, communicate effectively, and comprehend directions in English.
Research business, tenant, and property owner information including past occupancies and/or past business activities.
Testify in administrative and court ordered hearings.
Work independently in the absence of direct supervision.
Other Characteristics
Willingness to:
Initiate, recommend and carry out effective field actions.
Work weekend and/or evening assignments as needed.
Work flexible hours.
Work outside in cold or inclement weather.
Work in unsanitary job sites as needed.
Demonstrate an awareness and appreciation of the cultural diversity of the community.
Work overtime as requested.
Assume responsibility for maintaining a safe working environment.
Experience
Four years of experience involving extensive public contact related to the explanation and enforcement of City codes, licenses, regulations and ordinances and other established environmental standards, including conducting of inspections and the resolution of community concerns.
Experience in performing code compliance inspections on residential units is highly desirable.
Education/Training
Graduation from high school or attainment of GED or CHSPE certificate.
License(s)/Certification(s)
Valid Class C California driver's license.
Certification from International Code Conference (ICC) as a Building Inspector or Combination Inspector required.
Housing Quality Standards Certifications (HQS) and/or equivalent certification within one year of employment.
State of California P.O.S.T. 832 P.C. certificate (Powers of Arrest) is desirable.
Note
An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements.
Ensures Department services are provided with exceptional customer service and the highest level of ethical standards.
Receives and responds to citizen complaints and/or requests for service.
Researches applicable codes and policies, analyzes, interprets, and communicates City policies, procedures, regulations and ordinances to the public.
Helps mediate and resolve neighborhood disputes.
Represents the Community Development Department in public forums, including but not limited to, Business and Homeowners’ Association meetings and events.
Uses good interpersonal skills to obtain public cooperation and compliance.
Exercises good judgment and tact.
Conducts routine field inspections to determine violations of applicable City Codes, including but not limited to, public nuisance, building, housing, commercial, licensing, property maintenance and zoning codes.
Inspects vacant and improved properties for litter and/or substandard conditions, with particular attention given to alleys, parkways and adjacent areas.
Performs various abatement activities, including but not limited to, graffiti removal, weed abatement, and trash and debris removal.
Performs power washing, rough repair, miscellaneous maintenance work and clean-up activities using power equipment and/or hand and pneumatic tools.
Sweeps and cleans streets, alleys, sidewalks, vacant lots, and individual properties.
Works with and supervises Community Service workers/volunteers.
Issues appropriate violation notices and citations. Compiles evidence of violations.
Prepares reports and findings in response to investigations.
Keeps current on regulations related to code compliance, licensing and abatement issues.
Drives personal and City vehicles, including pick-up trucks, graffiti abatement vehicles or other vehicles in a safe manner.
Recommends appropriate action, including issuing warning notices, and administrative and infraction citations.
Responsible for determining whether properties are safe and and/or habitable.
Responsible for providing expert testimony on behalf of the City related to local, State and Federal regulations.
Responsible for preparing and presenting code compliance guidelines, standards, laws, and regulations to the public.
Assumes responsibility for ensuring the duties of the position are performed in a safe, efficient manner.
Performs other related duties as assigned or as the situation requires.
Minimum Requirements:
Knowledge, Skills & Abilities
Knowledge of:
Local, County, State and Federal codes, ordinances, laws and other applicable regulations related to property appearance and use, public safety, litter removal, licensing and abatement.
Skill in:
Assessing, prioritizing, and organizing multiple tasks, projects and demands to meet deadlines.
Dealing effectively with persons of various social, cultural, economic and educational backgrounds, using tact and discretion.
Effective communications, both on a one-on-one and in a group setting.
Making independent judgments and decisions based on standard policy and procedure.
Use of computer and/or tablet or mobile devices and applications such as spreadsheets, word processing, calendar, e-mail and various database software, including Microsoft Office.
Use of hand and power tools and equipment.
Ability to:
Provide exceptional customer service to those using the Community Development Department services.
Collect and analyze field data through interviews, observations and inspections.
Deal effectively with the public to obtain compliance with applicable codes and regulations.
Develop necessary skills from on-the-job training and meets the standards of performance for the classification by the end of the probationary period.
Establish and maintain smooth and effective working relationships and resolve interpersonal conflicts.
Follow oral and written instructions.
Foster a teamwork environment with other staff and the public.
Identify problems, review options and recommend solutions which result in effective and efficient problem resolution.
Lead, coach, instruct and motivate employees.
Lift and carry up to 50 pounds.
Load and unload heavy supplies and/or equipment from a truck or other elevated surfaces.
Maintain records.
Meet and effectively communicate with concerned individuals, neighborhood groups, organizations, and other governmental agencies.
Model and practice the highest standards of ethical conduct.
Organize work, set priorities and meet critical deadlines.
Perform physical labor as required.
Prepare accurate, reliable and error-free reports and field notes.
Present a courteous, professional public image.
Provide direction to subordinate staff and volunteers assisting in various programs.
Read, write, communicate effectively, and comprehend directions in English.
Research business, tenant, and property owner information including past occupancies and/or past business activities.
Testify in administrative and court ordered hearings.
Work independently in the absence of direct supervision.
Other Characteristics
Willingness to:
Initiate, recommend and carry out effective field actions.
Work weekend and/or evening assignments as needed.
Work flexible hours.
Work outside in cold or inclement weather.
Work in unsanitary job sites as needed.
Demonstrate an awareness and appreciation of the cultural diversity of the community.
Work overtime as requested.
Assume responsibility for maintaining a safe working environment.
Experience
Four years of experience involving extensive public contact related to the explanation and enforcement of City codes, licenses, regulations and ordinances and other established environmental standards, including conducting of inspections and the resolution of community concerns.
Experience in performing code compliance inspections on residential units is highly desirable.
Education/Training
Graduation from high school or attainment of GED or CHSPE certificate.
License(s)/Certification(s)
Valid Class C California driver's license.
Certification from International Code Conference (ICC) as a Building Inspector or Combination Inspector required.
Housing Quality Standards Certifications (HQS) and/or equivalent certification within one year of employment.
State of California P.O.S.T. 832 P.C. certificate (Powers of Arrest) is desirable.
Note
An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements.