SALARY:
$27.78 - $35.47 Hourly
$2,222.10 - $2,837.71 Biweekly
$4,814.54 - $6,148.37 Monthly
$57,774.48 - $73,780.44 Annually
DEPARTMENT: Library
OPENING DATE: 05/01/23
CLOSING DATE: 05/07/23 11:59 PM
THE POSITION:
Bargaining Unit: Local 1 - Library Unit
Contra Costa County is recruiting to fill one (1) permanent part-time Library Assistant Advanced Level position within the Library Department. Library Assistants are assigned to either the Library Department or the Sheriff's Office. The eligible list generated by this recruitment may also be used to fill full-time, part-time or permanent-intermittent vacancies as they occur.
The Departments
Library Department
The Library is made up of nearly 400 employees serving 26 communities throughout Contra Costa County. Its mission is to “Bring People and Ideas Together.” The Library seeks to enrich lives by delivering a consistent, high quality, and inviting experience at all points of contact.
It is an innovative, entrepreneurial and dynamic civic institution that is committed to providing exceptional services to its communities. The Library assumes critical roles in making the communities strong, equitable, resilient, and progressive.
The Library’s core goal is to champion personal and community engagement through literacy and reading. It has implemented several programs to ensure easy, equitable access to library services for all. This was exemplified by the Library saying “Farewell to Fines” at the beginning of 2019! By promoting library services and programs to the community we meet our mission of “Bringing People and Ideas Together.”
Library Assistants at the library outlets train and supervise library aides, create desk schedules, sort, pack and unpack shipments between library branches, record and submit statistics, prepare book selections, load book carts.
Sheriff's Office
The Contra Costa County Office of the Sheriff enjoys an outstanding reputation as one of the most professional, progressive agencies in the United States. The Sheriff’s Office manages the most innovative detention facilities in the country, and provides patrol services throughout the county including four contract cities for which it provides total police services. In addition, the Contra Costa County Office of the Sheriff manages a brand new, state of the art County Emergency Operations Center and coordinates local emergency management with a variety of local, State and Federal partners. As a department of over 1,000 employees, with 668 that are sworn, the Contra Costa County Office of the Sheriff continues to grow and progress, providing excellent opportunities in career development.
Library Assistants at the Detention library, train and supervise inmate workers, sort, pack and unpack shipments between library branches, coordinate periodic literary contests, record and submit statistics, prepare book selections, load book carts, and deliver library materials to inmate housing units.
We are looking for someone who is:
- Customer service oriented
- Adaptable to changing situations
- Organized
- Effective in interpersonal interactions
- Works well in diverse communities
What you will typically be responsible for:
- Customer service at the front desk, answering general reference questions
- Assisting patrons with selecting and locating books and other information
- Processing library materials to circulate them
- Assisting reference staff with planning and presenting programming
- Opening and closing a library
- Assisting patrons with how to use library materials, including the catalog
- Handling problems that arise with minimal supervision
- Creating on-site daily work schedules
A few reasons you might love this job:
- You will work in diverse communities that appreciate the library
- You will be part of a team consisting of strong and professional staff
- You will work in an organization that is committed to racial equity and inclusiveness
- You will have the opportunity to be the on-site person in charge at a library outlet
A few challenges you might face in this job:
- There will be complex customer service issues
- You may need to adapt to sudden changes
- While a manager is available, they will not typically be on site, so you may be expected to solve some problems on your own
- You may be working independently often with little on-site staff support
Competencies Required:
- Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
- Adaptability: Responding positively to change and modifying behavior as the situation requires
- Attention to Detail: Focusing on the details of work content, work steps, and final work products
- Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
- Learning Agility: Seeking learning opportunities and applying the lessons to one’s work
- Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
- Self-Management: Showing personal organization, self-discipline, and dependability
- Oral Communication: Engaging effectively in dialogue
- Writing: Communicating effectively in writing
- Customer Focus: Attending to the needs and expectations of customers
- Professional Impact: Presenting self as a positive representative of the organization
- Teamwork: Collaborating with others to achieve shared goals
To read the complete job description, please visit the website, www.cccounty.us/hr. The eligible list established from this recruitment may remain in effect for six months.
Minimum Qualifications
Education: Possession of a Bachelor's degree from an accredited college or university.
Experience: one (1) year full-time or its equivalent of para-professional experience in a public library which must have included readers advisory, information services and bibliographic searching AND one (1) – two (2) years' full time or its equivalent experience in a customer oriented environment.
Substitution For Education: Two (2) years full-time or its equivalent of para-professional experience in a public library which must have included readers advisory and information services and bibliographic searching
AND
Either:
(1) possession of 60 semester or 90 quarter unit from an accredited college or university which included 15 semester or 18 quarter units in humanities, social science or natural science, or
(2) a Certificate of Library Technology from an accredited college or university; or
(3) three (3) years full-time or its equivalent of para-professional experience in a public library which must have included readers advisory and information services and bibliographic searching.
Desirable Qualifications:
- Prior experience and expressed interest in libraries
- Experience working in and with diverse communities
- Training or certification related to equity, diversity, and inclusion
Selection Process
- Application Filing: All applicants must apply online at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date.
- Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination.
- Online Skills Assessment: Candidates invited to take the online skills assessment will need access to a computer and internet. Test items may consist of the following assessment categories: Attention to Detail, Critical Thinking, Customer Focus, and Teamwork. Tentatively scheduled for May 17, 2023 through May 21, 2023. (Weighted 100%)
If you apply for another recruitment that uses this exam and the test is scheduled within 6 months of the date you took the test this time, you will not have the option to re-take the exam.
The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.
COVID-19 Vaccine Requirements
Please note that as of August 24, 2021, Contra Costa County enacted a mandatory COVID-19 vaccine requirement for employees. Proof of full vaccination will be required of all employees, including new hires. The policy requirements can be found here: https://www.contracosta.ca.gov/DocumentCenter/View/72164/2021824-Mandatory-Vaccination-Policy-PDF?bidId=
CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.
DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.