Job Category
Work Schedule
Full-time
Employer
City of Santa Ana
Job Open until Filled
Job Closing Date
Phone
714-647-5340
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

Secures information from callers, answers questions, or refers problems to the appropriate individuals. Makes appointments and introduces callers. Represents the department on initial contact with the public. Relieves supervisor of routine, administrative details. Coordinates calendars, schedules, and meetings. Makes travel arrangements, prepares trip folders, and reconciles expenses. Writes letters either independently or in accordance with oral and written directions. May assist in the preparation of budget estimates and checking payroll. Sets up and maintains confidential files and card indexes. Assembles data and information, and prepares special reports. Operates word processing/micro computer equipment. Some positions require incumbents to: take and transcribe dictation, supervise the work of a clerical staff, and/or maintain a commission as a notary public with the State of California. Performs other related functions as assigned.

MINIMUM QUALIFICATIONS:

Three years of journey-level clerical experience, two of which must have been at the secretarial level, or any equivalent combination of education and experience which provides the desired knowledge, skills, and abilities.
  
Knowledge of: office practices; procedures and equipment; business English and spelling; business letter writing and business forms.
Skill in:  Personal computer operation; MS Office Suite (Word, Excel, PowerPoint, Access, and Outlook).
Ability to: Operate job-related software up to an advanced level of proficiency; deal tactfully, but effectively, with the public; effectively supervise and direct the work of others.

HIGHLY DESIRABLE
Bilingual fluency in both English and Spanish.

Proficiency in Adobe Acrobat PDF software.